Event Photos

Turnaround time is generally 3-5 weeks, depending on what you ordered and how much traveling we are doing.

If it’s been more than 6 weeks, contact us to find out where your order is.

Since we’re often on the road, we aren’t able to offer rush services.

You can find our current event schedule [here](insert link).

Let us know right away here, and we’ll get it sorted out!

It depends on where you ordered:

1. From our booth at an event: You should have received an email about two weeks after the show with download instructions. If you can’t find it (check your Spam/Junk folders), just contact us and we’ll resend it.
2. From our website: Log in to your account, go to Account –> Profile, and click on the order you want to download. The link should be right there.

We offer digital photo files, including print-ready high-resolution versions. We also provide prints up to 8×10, and in special cases, up to 11×14 (contact us first to confirm if your photo works for this size).

Additionally, we’re proud to offer photo collages—a product we pioneered in dog sports photography back in 2002. These are still a customer favorite! You can see samples of the collages here.

Since our products are custom-made, we don’t offer refunds. However, if we made a mistake, please contact us, and we’ll gladly remake the product.

Contact us and we can repost photos from events as far back as 2015! We charge a $150 deposit and a $25/event archive fee to repost photos online. The deposit will be added as a credit to your account and used on your next order. Once reposted, the photos will be available for one year.